Returns & Exchanges Thank you for shopping at www.InternationalScents.com. If you are not entirely satisfied with your purchase, we’re here to help. We will gladly exchange or credit your timely return of unused merchandise when it is presented in salable condition with the original vendor packaging. Used merchandise cannot be returned unless defective. Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Please review our Shipping Policy for more details.